Frequently Asked Questions (FAQs)
How long has IGO been in the industry?
IGO has been in the industry for more than 8 years. It started its operations in September 2014.
How is Quan-U Furniture related to IGO Furniture?
Quan-U Furniture and IGO Furniture are both trade names under IGO High Technology Inc.
Do you have a showroom?
Yes, we have a showroom located at 4th Level Bldg. A SM Megamall, Brgy. Wack Wack, Mandaluyong City ( Quan-U Furniture).
Is your company VAT registered?
Yes, we are a VAT registered company.
Do you issue BIR registered Delivery Receipts and Sales Invoices?
Yes, we issue Delivery Receipt and Sales Invoice for every transaction.
Do you participate in government project bidding?
Yes, we participate in government project bidding and our company is registered with Platinum PhilGEPS Certifcate.
What are the products that you offer?
We offer a wide selection of office furniture such as office chairs,gaming chairs, visitor’s chairs, gang chairs, office tables, workstations, reception desks, office sofas, office cabinets, pedestals, bookshelves and others.
What are the services offered by IGO?
Among the services that we offer are installation, dismantling, delivery nationwide and free design consultation.
Do you deliver outside Metro Manila?
Yes, we deliver nationwide.
How much is your delivery charge?
Our delivery charge depends on the delivery location.
Do you offer installation services outside Metro Manila?
Yes, we do offer installation services outside Metro Manila, provided that the items are purchased from us.
Do you customize office furniture?
Yes, we customize office furniture such as the size, color, design and materials used.
How long can the items be delivered for instock items?
It usually takes 3 to 7 working days.
What is the lead time for indent orders?
Our standard lead time for indent items is 30 to 45 working days for regular items, while it is 45 to 60 working days for customized items.
What is the payment term?
Our standard payment term for corporate projects is 50% down payment upon confirmation of order and 50% payment upon completion.
How long is your product warranty?
Our products are covered by 1 year warranty for parts and lifetime warranty for service, provided that the items are installed by our company’s accredited installers.
How to book an appointment for the free design consultation?
You can book through our website by filling out the free design consultation appointment form.
Do you perform site visits and/or ocular inspections?
Yes,we do.